Privacy policy

We at TERREA are committed to protecting the privacy of our customers and other visitors who use our websites. This Privacy Policy will explain how TERREA (the “Site” or “we”) uses the personal data we collect from you when you use our website.

What data do we collect?

We may collect the following information about you:

  • Information provided directly by you – such as name, email address, telephone number, information related to any accounts you may have created, your consents and similar;
  • Information collected when our websites or interactive products or services are used – such as the web browser you use, your IP address and for how long have you stayed on our website, cookie information (if you have allowed them) and similar;
  • Information related to your purchases and other business with us – for example your purchases, contacts with customer service and similar.

How will we use your data?

We collect your data so that we can:

  • Offering products, marketing and personalizing. We may process your personal data to optimize our websites, product recommendations and product assortment to better meet your preferences. Your personal data may be processed for the purposes of informing you about our products and services, announcing any new product or service launches or benefits available to you, and concluding market surveys, provided that we have first obtained any necessary consent. Such marketing may be carried out as follows: Electronic marketing such as emails and other electronic messages; and Digital online marketing (e.g. displays, search engine marketing) – this is why you may see advertisements for our products on other websites.
  • Product and service development is essential to us and enables us to provide our customers with ever better, more innovative and user-friendly products and services. We may process your personal data and account details to both improve our existing products and services, and to develop new ones.
  • We may process your personal data for the purposes of processing your order(s), but also for returns and reclamations.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • You may choose not to provide your personal data to us
  • The right to access your data
  • You may unsubscribe from direct marketing
  • You may check and edit your personal data
  • You may block and delete cookies
  • You may request the erasure or restriction of processing your data

Do we use cookies? 

Our websites use cookies. You may block the cookies from your browser settings, but some functions of the websites may not work properly without the cookies. For further information, please see our Cookie Policy.